Privacy policy

Muse&Paw operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). Muse&Paw is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us.
Last updated: March 30, 2026

1. Personal Information We Collect or Process

We collect various types of personal information depending on how you interact with our Services:

  • Contact details: Name, address, shipping address, phone number, and email address.

  • Financial information: Payment card details and transaction history.

  • Account information: Username, password, and preferences.

  • Transaction information: Items viewed, cart activity, and purchase history.

  • Device & Usage information: IP address, browser type, and interaction data (via cookies and Google Analytics).

2. How We Use Your Personal Information

  • Fulfillment: To process payments, fulfill orders, and arrange shipping.

  • Marketing: To send promotional communications and show targeted advertisements (including via Google Ads and Meta).

  • Security: To detect and prevent fraudulent or malicious activity.

  • Support: To provide customer service and respond to your inquiries.

3. How We Disclose Personal Information

We may share your information with:

  • Shopify: Our platform provider.

  • Service Providers: Payment processors, fulfillment partners, and data analytics providers.

  • Marketing Partners: To provide personalized advertising based on your activity.

  • Legal Reasons: To comply with applicable laws or respond to legal processes.

4. Your Privacy Choices & Rights

Depending on where you live, you may have the right to:

  • Access/Know: Request a copy of the data we hold.

  • Delete/Correct: Request removal or correction of your data.

  • Opt-out of "Sale" or "Sharing": You can direct us not to share your data for targeted advertising.

    • Global Privacy Control (GPC): If your browser sends a GPC signal, we will automatically treat it as an opt-out request for that device.

    • Unsubscribe: You can opt out of marketing emails at any time using the "Unsubscribe" link.

5. Security and Retention

We implement security measures to protect your data, though no system is 100% secure. We retain your information only as long as necessary to provide services, comply with legal obligations, or resolve disputes.

6. International Transfers

As a global brand, Muse&Paw may store and process your information outside of your home country (including in the United States and other regions where Shopify operates). We rely on recognized transfer mechanisms like Standard Contractual Clauses for EEA/UK residents.

7. Contact Us

Should you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise your rights, please contact us:

  • Email: support@museandpaw.com