Contact Muse & Paw

We're here to help with personalized products, design previews, existing orders, shipping, returns, privacy questions, and general inquiries.

Email Support

Email us at support@museandpaw.com or use the contact form on this page.

Our support hours are daily, 9:00 AM-5:00 PM Eastern Time. We normally reply within 1-2 business days.

Help With an Existing Order

To help us respond efficiently, please include:

  • Your order number
  • The email address used for the order
  • A clear description of your question or request
  • Relevant photographs when reporting a product or delivery problem

Please do not send passwords or complete payment card details by email or through the contact form.

Returns and Packages

Do not send a return or package to a company, registered-agent, or other address unless our support team has provided return instructions for your specific order. Unauthorized returns may be refused or may not reach the correct facility.

Please review our Return & Refund Policy and Shipping Policy before requesting assistance.

Business and Other Inquiries

For partnerships, media, wholesale, privacy, legal, or other business inquiries, contact support@museandpaw.com.

Muse & Paw is operated by Evera LLC.

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